Art Director, Brand Content/Digital Experience

The ServiceNow Brand & Strategy team is a passionate team of creative thinkers who are responsible for shaping the future of the ServiceNow brand. We are looking for an Art Director with an amazing history of creating impressive brand experiences for both digital and traditional work. You can conceive of engaging ideas that help propel a client’s brand that result in visually stunning award-winning creative solutions. You must have an exceptional portfolio and a strong design background is a huge plus. 

The Art Director has a unique understanding of strategy and a talent for creative development. You will be able to work collaboratively with a copywriter partner, as well as work independently. Some jobs will require you to collaborate with an external agency to partner with on your ideas and visions, while others will require hands-on art direction and design with internal teams. The AD is able to work collaboratively with other creatives and brand leads to arrive at solid concepts and then own those ideas through to completion. 

Responsibilities 

• Work closely with the Creative Director and teams on conceptual development, design, and execution across key marketing briefs. 
• Partner with a variety of stakeholders across the company to bring our brand to life in new and engaging ways in both physical and digital experiences. 
• Develop creative ideas that meet project KPIs; test and iterate when necessary 
• Work cross functionally with key marketing leads to present creative concepts and solutions against briefs  
• Ensure the consistency of the brand and highest quality of design across all projects 
• Keen understanding and passion to learn about and share insights on design and industry trends 
• Create, concept, inspire others, and roll up their sleeves while bringing creative ideas to life; can deliver and receive direct and clear feedback 
• Ability to think big while operating at the finest level of detail 
• Must be a self-starter while being comfortable guiding teams, freelancers, agencies, and production partners 

Qualifications 

• BA or BFA in Art/Design or other related design discipline 
• 8 years experience in art direction and design in a creative agency or in-house team; B2B / tech experience is a plus 
• Experience leading and managing projects with creative agencies and internal creative groups; global experience is a plus 
• Experience in marketing and brand work with a rich portfolio including digital, interactive, website/mobile design, motion, and video 
• Outstanding presentation skills and proven ability to produce and pitch world-class strategic presentations to all levels of an organization 
• Hands-on expertise in developing creative solutions and campaigns across all mediums: advertising, film, websites (desktop/mobile), digital products, corporate ID, social, content marketing and events 
• Expert knowledge of creative process (discovery, positioning, brand direction, socialization, activation) 
• Expert knowledge with all digital creative software tools (Creative Cloud, Figma, Miro) 
• Strategic thinking with exceptional communication skills, ability to evangelize and build support for creative concepts and ideas across varying stakeholders 
• Excellent conceptual and problem-solving skills 
• Your dream is to work in a collaborative and creative environment where great ideas are celebrated no matter where they come from